14-day refund
If CommentKit is not right for you, ask within 14 days of your first purchase of a plan and we refund it in full. This applies to the first payment of a Pro subscription and to a Lifetime purchase. Extra project slots are a separate purchase, made after Lifetime.
Charges made twice or by mistake are always refunded, at any time.
Renewals and cancellation
You can cancel a Pro subscription at any time in Billing in your workspace. It stops renewing, and you keep access until the end of the period you already paid for. Renewal payments after the first one are not refunded, except where the law requires it or the charge was a mistake.
Lifetime purchases have no renewals. Deleting a project or your account does not cancel a subscription by itself, so cancel it in Billing first.
How to ask for a refund
Email [email protected] from the address on your account, with the workspace name and the receipt or order number from your payment email. We reply within 2 business days.
Payments are processed by Dodo Payments, our merchant of record. Approved refunds go back to the original payment method. Banks and card issuers usually show them within 5 to 10 business days.
What happens after a refund
The refunded plan ends. Your workspace stays open in read-only mode, so you can still read and export your feedback, and you can buy a plan again at any time.
Your rights and contact
This policy does not remove any refund or consumer right that the law in your country gives you. CommentKit is operated by buildnboost Ventures Private Limited, Mumbai, Maharashtra, India. Questions about refunds: [email protected].